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CRD Supervisor -
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Medco Health Solutions -
Irving, TX
Requisition Number: 12295 Function: Customer Service/Call Center Job Title: CRD Supervisor Job Responsibilities: RESPONSIBILITIES: . Supervise a team of Coverage Determination Process (CDP) Managed Care Representatives (MCRs) and/or CDP Resolution Experts (RE's) . Facilitate implementation of new programs and enhancements . Coach, develop, recognize, counsel and train employees to achieve weekly expectations . Facilitate problem solving and demonstrate creative thinking . Assure follow-up to ope
From Medco Health Solutions -
30+ days ago
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