Helpdesk Technician - Campbell CA -
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J. Patrick & Associates, Inc. -
USA
Helpdesk Technician Campbell, CA Duties and Responsibilities: � Provide 1st and 2nd level support to customers via phone, email, instant message and fax in support of videoconferencing and A/V equipment, infrastructure hardware/software, network and manage service contracts � Open, maintain and close trouble-tickets for all incoming customer requests � Facilitate the opening, trouble-shooting, and closure of ISDN and IP network trouble-tickets with 3rd party carriers in support of
From J. Patrick & Associates, Inc. -
30+ days ago
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