Software Specialist, Tier 3 (Avaya) Job - view or apply
Time Warner Cable - Charlotte, NC
The Tier III Software Specialist's primary role is to function as the support escalation point for the Tier II Telecommunication support team. This candidate is expected to have subject matter expert level knowledge of the different telephony adjuncts that make up a contact center. They are responsible for auditing production changes in the enterprise telephony system to meet the business requirements of the call centers along with enforcing corporate standards. The enterprise systems support 50
From Time Warner Cable - 30+ days ago

Software Specialist jobs in Charlotte, NC


Time Warner Cable jobs