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Supervisor, PAC -
view or apply
Time Warner Cable -
Irving, TX
The purpose of this position is to provide supervisory support within the digital phone provisioning and completion group. Including assisting with escalations, task management, and phone queue coverage to meet the demands of the business and guarantee a positive experience for customers. Duties and responsibilities: - Assign tasks and monitor the performance of PAC representatives and provide assistance to resolve escalated issues. - Monitor multiple task queues effectively and ensure adequate
From Time Warner Cable -
30+ days ago
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